The Banking 101 program teaches the basics of banking through a series of impactful courses that empower learners with the knowledge they need to begin their banking careers. The yearly subscription includes unlimited access to all 21 courses in the Banking 101 library for your entire bank.
The Bankway Navigation course provides an overview of the screen flow and describes the best way to navigate through the Bankway screens.
This introductory course on Teller Processing teaches users how to easily navigate through the Bankway Teller application. Topics covered include deposits, withdrawals, savings bonds and loan payments. Participants also learn how to process teller transfers and balance a teller drawer.
The Teller Workshop course is designed to teach users the daily tasks and processes needed on the teller line through hands-on activities in a classroom setting. Students will learn the best practices for using Bankway Teller to perform their jobs, from processing simple transactions to the supervisor and head teller functions
The Teller Supervisor course is designed to help students navigate all of the enhanced features in Browser developed for head tellers and teller supervisors. This course reviews how to balance the tellers, branch and vault. Upon completion of the course, users will know how to conduct research on teller transactions, process teller differences and use the teller journal.
This class is a great first glance or refresher class which covers the basics within New Account Desk, including account inquiry, maintenance and deposit account opening. Users learn how to navigate and utilize the functionality to better service bank clients.
This virtual session is for the bank employee responsible for opening and maintaining deposit accounts. At the end of the course, participants will know how to open new accounts using Service Desk, complete daily maintenance, combine statements and maintain safe deposit boxes.
This introduction to IRA class is a great place to start or a valuable refresher of the functions within Bankway that can help you service IRAs. From IRA account management, maintenance, beneficiaries, contribution and distributions, this class has it all.
The GROW Program is a blended learning workshop designed to help bankers develop their communication skills and build deeper relationships with their customers. Over the course of a month, participants will take self-paced sessions, attend a live workshop and complete detailed action plans to be reviewed during a virtual round table.
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