This program teaches the basics of banking through a series of impactful courses that empower learners with the knowledge they need to begin their banking careers. The yearly subscription includes unlimited access to all 21 courses in the Banking 101 library for your entire bank.
This class will help you navigate and use iDO to open and service new accounts. You will learn to find balances and transfer funds, open and close DDA Accounts and process stop payments and NSF fees.
This course will help you understand and navigate the fields necessary to open a new account with HORIZON's iDO.
This two-day comprehensive course reviews basic daily customer service needs at the bank. Participants learn how to locate and add customers and open and maintain deposit accounts, including IRA maintenance and beneficiary IRAs. Using iDO, participants learn how to navigate through the workflow, create and print documents and activate accounts. Instructors also review how to open and maintain safe deposit boxes and review billing procedures and billing maintenance.
Use this brief video to gain an understanding of how the HORIZON system interfaces with electronic signature pads. From the document screens, you see how an electronic signature is collected and applied to the required documents then archived to cold storage, saving paper and providing efficiency in the branch.
Use this brief video to gain an understanding of how the HORIZON system interfaces with ID Scanners. Two of the most common ID scanner models are demonstrated. You will see how the ID information is exported to the customer record, saving time and limiting the error potential that is always associated with data entry.
This course reviews the basics for Currency Transaction Report creation, filing and reports.
This course is an introduction to teller processing in HORIZON. You will learn how to navigate the teller menus and to perform basic daily functions and transactions.
This comprehensive course will ensure tellers at every level know how to process their daily tasks. You will learn to process customer transactions, conduct buy/sells, input CTR information, place holds, perform customer inquiries, and balance your teller drawers.
This course will help you perform the supervisor tasks in HORIZON Teller, including overrides and end of branch cash recaps.
The GROW Program is a blended learning workshop designed to help bankers develop their communication skills and build deeper relationships with their customers. Over the course of a month, participants will take self-paced sessions, attend a live workshop and complete detailed action plans to be reviewed during a virtual round table.
© Copyright 2019 FIS Learning Solutions. All rights reserved.
Privacy Cookies GDPR
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving FIS Learning Solutions's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of FIS Learning Solutions. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. FIS Learning Solutions assumes no liability for the content, information, security, policies or transactions provided by these other sites.