In this self-paced training, you’ll learn how IBS applications work together to make your job easier no matter what position you hold in your organization. You’ll explore IBS applications like Deposit Origination, Insight, Service Request Management and others to give you an understanding of their functions and show how effectively they are integrated. The Work Queue is introduced showing you the ability to view, track, and/or assign work. Accessing IBS via single sign-on is introduced along with the concept of entitlements that further control the features available to you. You’ll search for a customer or account to obtain critical information or to initiate/perform maintenance tasks. Finally, typical tasks performed in either the branch or operations areas are demonstrated, along with hands-on exercises to master the skills presented.
In this self-paced course, you will learn how to use IBS Home Page, how to customize your page to meet your personal preferences, and how to manage Home Page gadgets. You will also learn how to access online help. Security administrators will learn the available options to create a role for Home Page users.
In this interactive self-paced course, we’ll cover how to access IBS Insight, set up security, and create and maintain roles and users. You’ll also learn about reports that you’ll use in performing security administration for IBS Security. If you are a security administrator using IBS Security, this course is for you.
In this self-paced course, you’ll learn how IBS TellerInsight and IBS Currency Transaction Reporting work together, about system setup for both TellerInsight and Currency Transaction Reporting, and how single currency transactions and multiple large currency transactions are managed by TellerInsight and Currency Transaction Reporting. This course does not focus on step-by-step procedures for IBS TellerInsight or IBS Insight Currency Transaction Reporting. If you need step-by-step assistance, please refer to your user documentation or online help.
In this self-paced course, you will learn how to complete Safe Deposit Box administration tasks such as creation and maintenance of safe deposit box inventory, box rentals, renter and deputy record keeping, and billing and collection of box rental fees using Insight. Scenarios, demonstrations, and hands-on practice activities provide valuable “real world” examples of how to complete tasks, and you will be provided with opportunities to practice what you’ve learned in a simulated setting with feedback and guidance as you progress.
IBS Mass Exchange is a large data maintenance application that is integrated with the IBS core system. It is an automated solution to replace your manual processes. IBS Mass Exchange works like a mass keyword change, except file processing is requested through IBS Insight.
IBS Mass Exchange provides many advantages over existing mass change tools.
• Setup is free for IBS Insight customers, and there’s no hardware or software to purchase.
• Changes are scheduled by the user for a specific effective date.
• You can reduce manual effort, and significantly save time for your employees.
• Maintenance projects will be completed more efficiently.
• IBS Mass Exchange provides improved data accuracy.
IBS Mass Exchange provides inter-operability through integration points in IBS Insight, which is the portal of access for all IBS users. IBS Insight provides access to all IBS core functions: Deposits, Loans, and CIS, among others.
In this self-paced training, you’ll learn how IBS Self-Service Onboarding supports automated creation of customer, deposit, and/or lending records. Working with spreadsheet input you control, the tool checks for errors and then automatically uploads new customer and account information into IBS Customer Information, IBS Deposit and/or IBS Loan Systems.
In this interactive self-paced course, we’ll cover how to create users with access to Card Management, CMSe. This course contains details for clients who use FIS’ card products. An understanding of how your organization processes card products with FIS is important to be sure you get the most from this course. You will learn steps required to establish a user in ACE Web (card only clients) as well as Card Management Security system (all clients).
This self-paced course introduces IBS Customer Information Bank Control. You’ll learn the correlation between the choice lists of fields for customer record maintenance in IBS Insight and their source in IBS Customer Information Bank Control. The course focuses on access, navigation, and inquiry functions in IBS Customer Information Bank Control. You’ll also learn how to update Bank Control to add information to choice lists in IBS Insight. This self-paced course is designed for those who have IBS Customer Information Bank Control authority and need to learn how to change or add to choice lists in IBS Insight.
In this in-depth course, we show you how to create your organization’s structure and products in Insight. Be ready to practice what you learn in this informative training. You’ll be able to take what you learn in course and apply it to your job tasks. This course is designed for administrators who will maintain and create products using Organization and Product Administration after conversion to Insight.
In this comprehensive, two-and-a-half-day instructor-led course, we explore the important control parameters, related to Integrated Banking System (IBS) Deposit processing that resides on both the Common and Deposit pages of Bank Control. You will also gain insights into the many options available when your organization develops new deposit products.
Examine Loan Bank Control. In this comprehensive, instructor-led course, we explore the important control parameters that give the Loan System its vast function and flexibility. This course will prepare you for making Bank Control decisions that contribute to the value of your organization's loan products and services. You will also learn how to accomplish changes.
This interactive, hands-on instructor-led course introduces the Consumer eBanking administrative tool, eManager, which you will use to administer your Consumer eBanking product. Discover the functions required by your organization to complete your Consumer eBanking structure. This course also details how to add, maintain, and bill consumer web users and reviews the available reporting features. Additionally, see the results of your efforts completed in eManager by viewing Consumer eBanking while emulating the customers you enrolled and the accounts you linked to explore some of the available features.
This course, delivered in three instructor-led virtual sessions, provides insights into administration and processing functions for Digital One Business. You will learn the types of services available, how to set up and maintain default parameters and approval settings and have an opportunity to log in and navigate for a deeper understanding.
Learn how Exceptions Processing allows you to make daily decisions online for overdrafts, old overdrafts, non-posts, stop payments, holds, special referrals, and miscellaneous returns. We also cover how it provides extensive criteria for overdraft resolution and access to background account information. This course covers the use of IBS Insight and IBS Exceptions applications. Be ready to practice what you learn in this comprehensive workshop.
In this course, you will learn about IBS Bank Alerts, and how to set up and maintain them for your organization, using the Alerts Administration application. Get stared with understanding how alerts work, entitlements, and types of alerts to create and how to work with group alerts.
FIS’ Relationship Value Management solution provides your organization with the ability to measure and react to the total value of each of your customers. Using Relationship Value Management, your organization can provide targeted benefits and relationship-based pricing to individual customers based on their total relationship with your organization. Your organization can dynamically adjust the benefits to reward higher-value customers and encourage all customers to increase their own value to your organization.
The Alerts Branding Console enables your organization to modify and brand premium alerts. In this course, you will learn about and how to access the Alerts Branding Console. In addition, learn how to edit alerts, change the branding, and add or edit Alert Branding Console users.
© Copyright 2021 FIS Learning Solutions. All rights reserved.
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving FIS Learning Solutions's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of FIS Learning Solutions. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. FIS Learning Solutions assumes no liability for the content, information, security, policies or transactions provided by these other sites.