In this self-paced training, you’ll gain need-to-know information that will get you up-to-speed fast with using Insight. Through an interactive game, you will learn how to navigate in the system as well as how easy it is to add or maintain information in Insight. Hands on practices solidify your learning experience so you can take what you learn and apply it to your job tasks. Most importantly, after completing this course, you will earn your entrance into the IBS Deposit Processing or IBS Loan Processing course. Remember, you must complete this self-paced training prior to attending any other Insight training. This course requires a PC that includes a sound card. Adobe Acrobat is required to view the accompanying training guide.
In this self-paced course we acquaint your ATM service teams with the AMS Voice Response Unit. AMS is the FIS automated ATM fault tracking, dispatching, and reporting product. You’ll learn how ATM faults are generated and tracked, and how AMS notifies you when there is an issue. You’ll also learn how to access AMS, and practice using the Voice Response Unit to get information about your ATMs. The course covers reports and forms related to ATM management.
In this interactive self-paced course, we’ll cover how to create users with access to Card Management, CMSe . This course contains details for both core (full FIS) clients as well as for those clients who just use FIS’ card products. An understanding of how your organization processes card products with FIS is important to be sure you get the most from this course. You will learn steps required to establish a user in Insight (core clients) or ACE Web (card only clients) as well as Card Management Security system (all clients).
In this instructor-led course, we provide you with a thorough understanding of FIS's single point settlement product, which is designed to manage an organization's ATM (pinned) card activity and Visa®/MasterCard®, check card activity. Our experienced instructor explains the purpose and use of Cardbase , Settlement Manager, Visa® and MasterCard® reports in detail. Be ready to practice what you learn in useful reconciliation practice exercises.
In this course, you’ll learn about Web Enabled Card Management, which is a browser based product designed to work in conjunction with FIS’s Electronic Funds Delivery (EFD) product offerings. We’ll show you how this application can be used for accessing EFD options anytime, anywhere in a format that is intuitive and flexible for performing daily work. In this interactive, one day course, you’ll learn how to inquire and perform updates to your cardholder accounts. Sample reports are used to simulate your work environment and procedures. An overview of the Card Management Security System is provided to guide you in setting up new users with the correct access to perform their daily tasks. Individuals who work with cardholder accounts are encouraged to attend.
© Copyright 2022 FIS Learning Solutions. All rights reserved.
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving FIS Learning Solutions's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of FIS Learning Solutions. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. FIS Learning Solutions assumes no liability for the content, information, security, policies or transactions provided by these other sites.