Learn the basics of establishing and auditing new and transferred accounts and the process for reporting declined credit card applications to the Issuer's Clearinghouse Service (ICS).
This webinar provides an in-depth look at the authorization process, cardholder statements, billing, and the related inquiry screens to learn how to research and answer cardholder statement and authorization questions.
Changes to established accounts are inevitable. Learn to: Use BASE2000 to research and answer cardholder questions. Add, delete, and/or modify key cardholder information on current and delinquent accounts. Use a workflow to handle lost/stolen accounts.
Learn the basics of how to key and modify batches, correct rejected transactions using the Online Reject System (ORIS), and monitor reports for batch and reject information in ORIS.
Attend this webinar to learn more about the information available through reports and how to leverage the data for your institution.
This is a two-part webinar series designed to help you learn how to manage commercial accounts in BASE2000 Commercial View system.
This webinar provides an overview of how to use the Collector View system for your staff members responsible for the day-to-day management of credit card collections. If FIS is handling your collections through RMS, attend this webinar to learn how to monitor our collection efforts.
This course is for financial institution admins to familiarize themselves with navigating and using the eZBusiness tool. Learn how institutions and their Company Administrators use eZBusiness Card Management to view all accounts associated with a company, make payments on behalf of their cardholders and billing accounts, generate reports, and more.
This class also allows a cardholder to submit an expense report, including credit card transactions, out-of-pocket expenses, and mileage expenses, to an administrative approver. This course will provide the information needed to configure and maintain Expense Management features.
Are you starting a Fleet card program? Once you have established a Fleet Product/Sub-product, attend this webinar to learn:
• How to set up Driver and Vehicle records
• Add Fleet cardholder accounts
• Create Fleet groups
Do you have companies wishing to restrict cardholder usage of their credit card? Attend this webinar to learn: How to create Corp or Company-level MCC Groups and add restrictions to them at the company or cardholder level.
Virtual Accounts are Processing Type 56 accounts created in eZBusiness Card Management without a credit card (plastic), merchants can process them as
either card present or card not present transactions. During this course we will cover how Financial Institutions can enable a company in BASE2000
Service View for virtual accounts. In eZBusiness, how administrators create the accounts in real-time, and access the expiration date and CVV2 / CVC2
values normally connected with a plastic in eZBusiness.
© Copyright 2022 FIS Learning Solutions. All rights reserved.
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving FIS Learning Solutions's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of FIS Learning Solutions. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. FIS Learning Solutions assumes no liability for the content, information, security, policies or transactions provided by these other sites.