This multi-part course instructs attendees on BASE2000 Service View, including how it is used, and some of the easy and intuitive navigational features of the system. You will learn to log into Service View, identify the main screen and navigation features, determine key tasks supported by the platform and identify key reports.
This multi-part course will help you learn how to log into Commercial View, identify the main screen, navigate the system, and determine key tasks. This course contains ten modules and an assessment for a certificate upon completion.
Collector View is an online queuing system for collection accounts that allows for better management of collection activities.
The Collector View eLearning module provides a comprehensive overview of the key features and tasks within the Collector View interface, and demonstrates how Collector View and BASE2000 work together.
This module provides several short video demonstrations on how to perform some of the most common tasks in the new eZCard tool.
This course is for financial institution admins to familiarize themselves with navigating and using the eZBusiness tool.
Learn how institutions and their Company Administrators use eZBusiness Card Management to view all accounts associated with a company, make payments on behalf of their cardholders and billing accounts, generate reports, and more.
Institution admins also can view all cardholder accounts enrolled in the eZCard/mycardstatment website and assist cardholders with the site.
This module also allows a cardholder to submit an expense report, including credit card transactions, out-of-pocket expenses, and mileage expenses, to an administrative approver.
This course will provide the information needed to configure and maintain Expense Management features.
The eZDisclosure eLearning module provides a comprehensive overview of the key features and tasks in the eZDisclosure interface and demonstrates how eZDisclosure and TBS work together.
This eLearning module provides short video tutorials of how to perform the most common tasks in the DRC Full Service Package.
This e-learning provides short video tutorials of how to perform the most common tasks in the DRC Self-Service Package.
This course provides an inside look at SecurLOCK Fraud Alert Management’s processes and procedures including helpful information about reports and how to use them, best practices and additional products available.
This e-learning course will demonstrate how a cardholder will use the mobile app to enroll and use the card controls. This course will help staff at your financial institution answer “how to” questions from your customers/cardholders.
This eLearning course will demonstrate the basic functions of the mConsole application which will allow support staff to access cardholder transaction information and to view and/or create reports to analyze and support cardholder enrollments and usage.
This eLearning course covers the fundamental concepts of the Consumer Card product, including: How it emerged into an industry, its authorization and security features, transaction processes, who’s who in the industry?
The course is ideal for anyone who is new to the industry, or anyone who is growing in the industry and could benefit from refreshing their knowledge of the basics.
There are five interactive learning checks throughout the module that are designed to reinforce knowledge and help apply new concepts.
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