This course introduces you to Payments One Card Services for Debit. The lessons provided will help you to become comfortable with the tools you will use to manage your debit card program and to support your cardholders.
This course will introduce you to FIS Payments One ATM and will help you gain a better understanding of how Payments One assists with managing your Financial Institution's ATM terminals.
This course consists of 4 required lessons that provide important details about the settlement reports you’ll use after your Payments One migration or implementation.
DataNavigator is a powerful tool used to view transaction details and manage the chargeback process for both Signature (MC/Visa) transactions and transactions that are routed thru a PIN Network. With DataNavigator Search you can search for transactions, review detailed transaction data just minutes after a transaction has occurred, and compare details for multiple transactions.
In this microlearning you will explore the DataNavigator Report Builder features that includes viewing, managing, and setting up reports.
Learn how to navigate through Dispute Resolution Center (DRC) to view your debit cardholder fraud and dispute claims for debit transactions, to view the letters sent to your institution and to your cardholders and create claim reports.
This course provides an overview of Fidelity National Information Systems (FIS) Debit Reports for Card Services, ATM Services, and Network activity. It is designed to assist our clients who are migrating from their current debit platform to the FIS Payments One System.
The lessons provide a list of the most common reports and includes field descriptions and helpful tips that you can use to perform research, and balance/settle, network, card and ATM activity.
This course provides an inside look at SecurLOCK processes and procedures, including helpful information about best practices and additional products available to enhance your current model.
SecurLOCK Manage is a secure, web-based tool used to help financial institutions effectively and efficiently managed compromised cards for both Visa and MasterCard fraud alerts. Learn how to use this tool to evaluate cardholder risk, facilitate selective account blocking, reissue plastics and enable targeted fraud monitoring.
This course will introduce you to FIS SecurLOCK Block and will help you gain a better understanding of how SecurLOCK Block helps you take an active role in managing your fraud strategies.
Infinity Identity Provider, commonly referred to as IdP, is the central administration tool your team will use to create users, assign entitlements and control access to applications like Payments One. If you are a financial institution Security Administrator, this course is for you.
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