This course is a supplement to the CST Features and Navigation course. Learners are introduced to the screens and fields within CST that are unique FIS People Pay support. Information on commonly used CST reports for People Pay is also provided. Audience: Customer Support and Operations team members that directly assist users with People Pay inquiries. Information included in this course will provide information critical to payment research and P2P support staff.
This course introduces the learner to the People Pay person-to-person (P2P) payment product. This course will cover the benefits of offering alternatives to check/cash payment options and an overview of the People Pay user experience is provided. Audience: Customer Support and Operations team members that directly assist users with FIS People Pay inquiries. Information included in this course will provide information critical to payment research and P2P support staff.
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