This self-paced course will provide a sneak-peek into features and functionality of FIS Online Banking and a snapshot of supporting a user in Web Administration. This course gives a preview of what to expect during your upcoming FIS Online Banking Retail Training.
The FIS Online Banking environment is exclusively controlled by a series of Control Panel settings. This self-paced course will provide a sneak peak of the items that can be customized and what to expect during your upcoming FIS Online Banking Configurations & Security Training.
FIS Online Banking Cash Management services provide a powerful solution to help business users manage their finances. This self-paced course will provide a sneak peak of what to expect during your upcoming FIS Online Banking Cash Management training.
This course provides insight on how ACH Positive Pay works in Online Banking for the HORIZON core. Course components include: Understanding and Working with Positive Pay, Managing Exceptions, Understanding ACH Positive Pay Rules and performing various Web Administration tasks.
This course looks at using the ACH Batch File import process within Online Banking. Participants will be introduced to ACH import file formats and how to import both NACHA and Non-NACHA file formats.
This course looks at the manual ACH batch entry process and how to use templates within Online Banking.
The Customer Care Console provides an interface that supports Web Administration users who monitor and manage client communication. This course explores how Web Administrators process end user requests and respond to messages.
A Failed/Pending Enrollment occurs when an end user attempts to self-enroll in Online Banking and the data entered does not validate against core data. As a result the enrollment fails. This course explores the necessary steps the Web Administrator must take to complete the failed enrollment.
Dual Control promotes security and reduces the risk of ACH and Wire fraud by protecting templates and transactions submitted through Online Banking by a company user. This self paced courses walks through Dual Control setup and end user features.
This self-paced course will provide insight to the Advanced Login Authentication (OOB) solution which is designed to reduce the risk of fraud by confirming user identity when a user attempts to login to FIS Online Banking.
Positive Pay is an anti-fraud system that enables a financial institution and its users to work together to detect check fraud by identifying items presented for payment that the users did not issue. It allows users to manage the payment of their written checks from issue date through payment date.
This self paced course explores how Web Administrators can view data on specific activities that occur within Online Banking, save favorite reports, and depending on the core, subscribe to reports.
This course introduces participants to Security Groups, which are designed to control Web Administrator access. Participants will explore how to create and manage these groups for their financial organization. In the second part of this course, participants will learn about user administration.
This self-paced course highlights features used by both DAT users and DAT Administrators. DAT Administrators use the application to create/manage FI user access, manage IP whitelists and view various DAT reports. The DAT application is used by Web Admin users to access Web Administration.
This course is designed to review the product features that prevent fraud as well as the daily Positive Pay Recap listing cleared items, outstanding items, stop payments, voids and exceptions
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